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Support

We recognize that providing support and maintaining your computer system is critical to customer satisfaction.
 
Currently, we keep general business hours between 9:00 AM and 6:00 PM EST - NY, USA.  We do guarantee an email response within 24 Hours.  This is due to the large volume of international customers.

The level of support received once a product or service is sold is a key factor in deciding what company to purchase from. 
 
We have received rave customer reviews for our outstanding support and rapid response!

Emergency phone number/voice mailbox: (917) 499-7622
 
If no one is available to take your call, please leave us a message and we will get back to you as soon as possible!  This could be due to the volume of support calls.



Maintenance Agreements

We offer a variety of warranty and maintenance contracts. We will be happy to review the options based on specific needs and requirements.